https://JOBS.LKJORDAN.COM/ en-us Responsibilities

• 
  Answer high-volume incoming calls in a professional and courteous manner.
  
• 
  Schedule, reschedule, and confirm patient appointments.
  
• 
  Route calls and messages to appropriate clinical or administrative staff.
  
• 
  Provide general clinic information, directions, and appointment instructions.
  
• 
  Verify patient demographics and insurance information during calls.
  
• 
  Document messages accurately in the electronic medical record (EMR).
  
• 
  Maintain patient confidentiality and comply with HIPAA standards.
  
• 
  Support front desk and clinic operations as needed.
  

 

• 
  Requirements
  High school diploma or equivalent.
  
• 
  Previous phone receptionist, call center, or medical office experience preferred.
  
• 
  Strong verbal communication and professional phone etiquette.
  
• 
  Ability to handle high call volume and multitask efficiently.
  
• 
  Basic computer skills and experience with scheduling systems or EMR.
  
• 
  Knowledge of patient confidentiality and HIPAA standards.
  

 

$11-$14 DOE

 

To apply send resume to melanie.peralez@lkjordan.com

 

LKJ is an equal opportunity employer

 

#LKJCC
]]> Wed, 04 Feb 2026 00:00:00 PST 0