Telephone Receptionist
Job Description
Telephone Receptionist
Essential Duties & Responsibilities
Answer and direct incoming telephone calls in a professional and courteous manner
Greet and assist visitors and customers as needed
Take accurate messages and ensure they are delivered to the appropriate staff
Schedule and confirm appointments
Respond to general customer questions and provide basic information
Route calls and inquiries to the appropriate department or employee
Maintain a professional and organized reception area
Assist with filing, scanning, copying, data entry, and other administrative tasks
Receive and distribute mail, packages, and other correspondence
Maintain accurate records and update customer or company information as needed
Assist office staff with general administrative duties
Requirements
Previous receptionist, front desk, customer service, or administrative experience preferred
Excellent verbal and written communication skills
Professional and friendly telephone manner
Strong organizational and multitasking abilities
Basic computer skills and familiarity with Microsoft Office
Ability to handle confidential information professionally
Strong attention to detail and reliability
Ability to work independently and as part of a team
Reliable transportation
Pass Background check and UA Drug Screen
$14hr DOE