Technical Support Specialist
711 N CARANCAHUA ST, STE 300 Corpus Christi, TX 78401 United States of America
Job Description
Technical Support Specialist Tier 1 Tier 2
Hours- Monday- Friday 8:00 AM – 5:00 PM
-Provide technical support and troubleshooting services related to hardware, software, and basic network issues for our clients.
-Diagnosing and resolving technical hardware and software issues for clients via phone, email, and remote desktop support
Qualifications
• Strong Technical Support and Troubleshooting skills
• Analytical and Problem-Solving Skills
• Exceptional Customer Support and Customer Service skills
• Effectively communicate technical information to non-technical users
• Knowledge of Network Security Principles and Protocols
• Experience with Virtualization Platforms such as VMware, Hyper-V, and Citrix are a plus
• Ability to work in fast-paced environments
• Bachelor's Degree in Computer Science, Information Technology, or experience
• Relevant certifications such as CompTIA A+, CCNA, and MCSE are a plus
• Must have Valid DL
• Must pass Background check and drug screen
LK Jordan is an Equal Opportunity Employer
To apply email resume to melanie.peralez@lkjordan.com
Salary: $18-$25/hr. Depending on experience
Expected hours: 40 per week