Network Administrator
San Antonio, TX 78204 US
Job Description
Job Duties:
- Monitors network performance, administering all LAN, WAN, SD-WAN, Wi-Fi related hardware, including servers, network switches, routers, firewalls, IPS, content filters, access points, wireless controllers, VPN Concentrators, cabling structure, and utilization tools.
- Supports and verifies the availability of all fax, elevator, pool lines, VoIP telephony systems, dial plans, IVRs, call queues, call rules and routes.
- Designs large scale public WiFi networks, cloud and virtualization environments; assesses existing infrastructure and incorporates new technology in order to optimize network performance.
- Executes all network changes within approved change management window, using IT change management procedures to ensure team communication and documentation.
- Develops and maintains appropriate documentation related to network licensing deadlines, systems administration, maintenance, implementations and security certificate licensing.
- Secures the network by managing and updating IPS, wildfire, network based antivirus, hardening devices and administering knowbe4 cyber security awareness software.
- Designs, installs, configures, and repairs, Digital Signage network, public wi-fi peripherals, Network Security Card and Badge equipment, doors, cameras, and audiovisual hardware and software.
- Provided guidance, mentorship and OJT training to network staff in maintaining the Authority s LAN, WAN, Wi-Fi, telecommunications, mobile devices, computers, printers, and servers; ensures network support for the Authority s residential wireless network of 50 community rooms and configures VPN network appliances at remote sites to ensure connectivity to key production systems; including vendors needing access to our internal systems.
- Oversees the resolution of network performance issues; provides bandwidth usage; creates graphical reports to resolve network problems.
- Develops network onboarding and off-boarding procedures for all users entering and exiting the Authority. Assist in administering onboarding training and presentations.
- Completes the required training through CBT Nuggets and other relevant training platforms.
- Leads the installation, development, and maintenance of the Authority s networks; ensures the daily production ( Help Log ) issues related to networks, Ring Central, mobile devices, Wi-Fi, audio visual, web content filtering, internet access, or cabling requests are resolved within the 48 hour to deliver IT required Quality Service (QS).
- Manages cellular plans through providers management portal and ensures all devices are deployed through mobile device management systems.
- Performs other duties as assigned.
Technical Skill:
- Strong skills in VPN technologies, Content Filters, Anti-Virus, Anti-Spam software, Google GSuite Apps, Cisco ios, Palo Alto PAN_OS and network monitoring software.
- Knowledge to Cloud Platforms Technologies as they relate to Network Administration.
- Knowledge of coaxial, fiber and copper cabling.
- Knowledge of IPS/IDS, DHCP and DNS, Palo Alto firewalls, Meraki firewalls and access points, Cisco switches and routers.
Requirements:
- Bachelor' s Degree in Information Technology, Computer Science, or related field.
- 4 years of progressively responsible experience in network, telephony, electronic, or computer management.
- Completion of a background check and drug screen.
- Must have a driver' s license and reliable transportation.
- CCNA Certification.
LK Jordan & Associates is an equal opportunity employer.