Business to Business CSR
9701 Dessau Rd. , Suite 605 Austin, TX 78754 US
Job Description
Business to Business Customer Service
Job Title: Business to Business Customer Service
Location: Northeast Austin (near Cameron & Dessau)
Temp to Hire
Monday to Friday, 8:00 AM – 5:00 PM
Pay: $19–$20 per hour
About the Job:
This role is ideal for someone with strong customer service skills and experience working with business clients (not individual consumers). You’ll be responsible for managing and supporting business accounts, handling order processing, and maintaining accurate records.
What You’ll Do:
Communicate directly with business customers to handle new orders, service changes, and general inquiries
Provide clear and accurate information about products, pricing, and delivery timelines
Enter and update orders, quotes, invoices, and other account details in the system
Track sales and shipping status; provide updates to business clients as needed
Prepare order and shipping documents
Resolve billing discrepancies and work through any order or contract issues with the customer
What We’re Looking For:
Minimum 2 years of experience in a B2B customer service or account support role
Familiarity with SAP billing systems
Good math skills and comfort working with numbers
Strong skills in Microsoft Excel and Word
Excellent communication—both verbal and written
Highly organized and able to manage multiple tasks and priorities
To apply, please email resume to alejandra.lopez@lkjordan.com
Call or text to schedule an interview today at 512-342-0307
#LKJATX
LK Jordan & Associates is an Equal Opportunity Employer