Member Services & Sales Associate
7215 Culebra Rd San Antonio, TX 78251 US
Job Description
Member Services & Sales Associate needed in West San Antonio. This is a full-time opportunity, pay rate starting at $16.00- $16.50hourly DOE. Schedule is Monday - Friday from 8:45am - 5:45pm. Once hired permanently schedule will change to rotating Saturdays, schedule is 9:15am - 1:30pm Primary responsibilities are to provide high-quality service to current and prospective members, identify needs and promoting financial products to build strong, full-service relationships.
Key Responsibilities
- Assist members with opening accounts and related services (debit cards, online/mobile banking, deposits, etc.).
- Ensure accurate documentation and account setup in accordance with policies and procedures.
- Process requests such as membership updates, address changes, wires, check orders, ACH, overdraft, loans, and safe deposit activity.
- Support consumer loan applications by gathering information and routing requests.
- Conduct follow-up and outbound member calls to strengthen relationships and promote additional services.
- Maintain accurate lobby rate displays and support cross-training within the department.
- Provide backup support to cash operations and assist with special projects as needed.
Qualifications
- Must have high school diploma or GED
- Must be able to pass a background and drug screen
- Strong communication, customer service, and basic math skills.
- Ability to follow procedures, prepare simple correspondence, and work effectively with members and team members.
To apply, send resume to sunny.myers@lkjordan.com.
L.K. Jordan & Associates is an equal opportunity employer. #LKJSATX