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Member Service Representative

Houston, TX 77042

Posted: 11/28/2018 Industry: Positions Job Number: 96217
Looking for service focused individual to accommodate member needs in the Call Center for account inquiries and services, including loan applications. Provide quality account and loan service delivery to members via various delivery channels, including telephone and email. Open accounts and perform maintenance of accounts. Perform research on accounts. Bilingual Spanish speaker a plus.

Requires call center and/or extensive customer service experience. Previous financial institution experience preferred. Must be proficient in a Windows based environment. Must be willing to work one Saturday a month. Bilingual Spanish required.

Regular weekly hours: Monday Friday from 8am to 5pm; one Saturday per month from 9am 1pm.
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