Management Information Systems Technician
Job Description
Primary Duties:
- System Support
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- Serves as liaison between the contractor staff and state technical assistance department.
- Interprets policies as they apply to TWIST and WIT operating procedures and program reporting requirements.
- Provides technical assistance: to contractors and agency staff in the operation of TWIST and WIT, to contractors in areas that affect customer data entry procedures, and to contractors and agency staff in program reporting procedures.
- Identifies training needs and submits requests for training for agency or contractor staff.
- Monitors the security of the TWIST and WIT programs.
- Serves as liaison between the contractor staff and state technical assistance department.
- Reporting Support
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- Operates various data processing programs to facilitate the collection of information and generate statistical, ad hoc, and evaluation reports.
- Collects and analyzes data, develops reports, and evaluates program performance.
- Operates various data processing programs to facilitate the collection of information and generate statistical, ad hoc, and evaluation reports.
- Staff Support
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- Provides relief for the front desk receptionist on occasion and assists the MIS Administrator with special projects.
- Provides relief for the front desk receptionist on occasion and assists the MIS Administrator with special projects.
Minimum Qualifications:
- HS Diploma or GED
- Previous technical training and/or certification in data systems.
- Minimum of 1-3 years in system administration preferred.
L.K. Jordan & Associates is an equal opportunity employer.