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IT Technician
Job Description
IT Technician
Employment Type: Temporary | Full-Time (40 hours/week)
Key Responsibilities:
-Provide technical support to end-users via help desk for hardware, software, and network issues
-Troubleshoot and resolve issues across Windows, macOS, and Linux environments
-Support desktops, laptops, mobile devices, and peripherals
-Assist with network maintenance including LAN, TCP/IP, DNS, VPN, and firewall configurations
-Manage Active Directory, Group Policy Objects (GPO), and SCCM deployments
-Support Windows Server environments and enterprise IT tools
-Use ticketing systems such as ServiceNow, Jira, or BMC Remedy
-Perform routine maintenance and preventative system checks
-Assist with setup, installation, and configuration of new hardware/software
-Document processes and maintain accurate IT support records
-Collaborate with IT team to improve system performance and security
Required Skills & Qualifications
-5+ years of experience in IT support, help desk, or desktop support roles
-Strong knowledge of Windows (including Windows Server), macOS, and Linux
-Solid understanding of networking concepts (TCP/IP, DNS, VPN, firewalls)
-Experience with Active Directory, GPO, SCCM, and enterprise IT environments
-Familiarity with IT ticketing systems (ServiceNow, Jira, or similar)
-Ability to troubleshoot hardware and software issues efficiently
-Strong communication and customer service skills
-Analytical and problem-solving abilities
Preferred Qualifications
-
CompTIA A+, Network+
-
Microsoft certifications (MCITP or equivalent)
-
Cisco certifications (CCNA or similar)
Pay: $16.83hr (Depending on Experience)
Mon-Friday 8:00 AM - 5:00 PM
Please send resume to alberto.montiel@lkjordan.com
L.K Jordan is an equal opportunity employer
#LKJCC
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