Legal Intake Specialist
16731 Huebner Road San Antonio, TX 78248 United States of America
Job Description
LK Jordan & Associates is seeking a Legal Intake Specialist to support an administrative team and works independently to ensure smooth operations. This position will be responsible for both general office and intake-specific tasks with minimal supervision. Ideal candidate must have excellent teamwork, attention to detail, and a commitment to supporting the firm’s operations. The schedule is 8:30am-5:30pm and they are located in the North Central side of town.
Pay rate is $18-$20 DOE!
Key Responsibilities:
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Answer phones, process payments, greet clients, open/close office, and perform other duties as assigned.
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Screen and manage calls, emails, texts, and form submissions from prospective clients.
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Schedule appointments and provide information about the firm and services.
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Collect and enter client data into the case management system.
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Prepare client engagement letters and forms.
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Follow up with prospective clients and direct visitors.
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Maintain documents and assist with miscellaneous clerical tasks.
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Uphold client confidentiality and inform supervisor of any issues
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Strong communication and customer service skills
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Ability to multitask, prioritize, and meet deadlines
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Experience with clerical procedures and handling mail/packages
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Professional, organized, and flexible with a positive demeanor.
Qualifications:
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High School Diploma
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Must be Bilingual (English/Spanish)
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Completion of a background check and a drug screen
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Must have a valid driver's license and reliable transportation.
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Proficiency in Microsoft Office or similar software
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Must have a minimum of 2 years of related experience; Customer service or sales experience is a plus!
To apply, please submit a current resume to ashley.franco@lkjordan.com
LK Jordan & Associates are an equal opportunity employer.