Inside Sales & Rental Coordinator
Job Description
Location: Montgomery, TX
Job Summary
LK Jordan & Associates is currently recruiting for an Inside Sales & Rental Coordinator for one of our clients in Montgomery, TX. This position is responsible for managing the customer order process from quote through invoice while supporting customer relationships, order accuracy, and coordination between sales, parts, and shop operations.
The ideal candidate is detail-oriented, customer-focused, and experienced in equipment sales, rentals, repair services, or a similar industrial environment. This role requires strong communication skills, the ability to manage multiple customer accounts, and the ability to keep orders moving efficiently through established processes.
Responsibilities
Process customer orders according to company procedures and ISO-based processes
Manage customer relationships and ensure orders meet customer expectations
Provide proactive updates regarding order status and timelines
Respond to customer questions, concerns, and complaints professionally
Coordinate with sales, parts, and shop operations to ensure smooth workflow
Assist customers with equipment needs, rentals, repairs, and parts requirements
Identify opportunities for upselling and cross-selling products and services
Maintain accurate order documentation from quote through invoice
Follow the complete order process:
Quote/ Customer Order/ Purchase Order/ Receiving /Work Order /Pick Ticket / Packing List / Invoice
Communicate customer needs, issues, and updates with management
Participate in customer reviews and business planning discussions
Perform additional duties as assigned
Experience in equipment sales, rental, repair, or industrial services preferred
Knowledge of equipment parts, ordering processes, inventory, or repair workflows
Previous inside sales or customer service experience
Strong attention to detail and ability to follow structured processes
Excellent verbal and written communication skills
Ability to manage multiple customer accounts and priorities
Professional, solution-focused approach when handling customer concerns
Strong computer skills including Microsoft Outlook, Excel, and Teams
QuickBooks experience is a plus but not required
How to Apply
LK Jordan & Associates is accepting resumes for immediate consideration. Qualified candidates are encouraged to apply today.
Reach out to Sonia.Orozco@LKJordan.com or call 832-673-0334
#LKJHTX