Industrial Technician
21239 Farm to Market 529 Rd Building M Cypress, TX 77433 United States of America
Job Description
Our client is seeking a Industrial Technician in Houston TX.
ESSENTIAL DUTIES
- Maintain infrastructure to support corporate/business unit goals within assigned area.
- Coordinate courtesy work activity to meet corporate/business unit goals and objectives.
- Able and willing to travel a minimum of 50% of the time to perform tasks at customer sites.
- Troubleshoot machinery and resolve a high percentage of mechanical, pneumatic, and electrical issues unassisted.
- Actively involved with equipment installations and commissioning of machines
- Communicate effectively with other field service technicians to resolve technical issues.
- Document pertinent technical and customer information to facilitate an ongoing business relationship.
- Carrying out tasks of the aftermarket sales area of the business.
- Produce extremely accurate, complete and timely customer technical reports that can be submitted to customers with confidence.
- Take initiative to learn new components and design principles as they are introduced.
- Proactively identifies product/service sales opportunities at customer sites that will enhance customer's packaging processes.
- Train customer personnel in informal (hands on) settings.
- Perform machine audits.
- Recommend machine design changes and enhancements.
- Comply with all safety policies and procedures.
- Assist with related tasks and projects.
- Coordinate service attention and technical assistance
- Resolve customer inquiries and complaints.
- Attending and representing Company in trade shows.
EDUCATION AND/OR EXPERIENCE:
Preferably have a two-year technical degree in packaging machine automation or related technical field such as Fluid Power or Industrial Maintenance and a minimum of five years demonstrated work experience in the packaging manufacturing industry or related technical field, or, have a high school diploma and five years of demonstrated work experience in the packaging manufacturing industry or a related technical field.