Group Case Administrator
1141 N LOOP 1604 E STE 105428 SAN ANTONIO, TX 78232 US
Job Description
LK Jordan is currently seeking an Group Case Administrator for a local insurance agency. This role requires a strong focus on data accuracy, process management, and effective communication. This position plays a crucial supporting role ensuring that our clients seamlessly move through the enrollment process. Schedule is Monday- Friday from 8am-5pm. Pay rate is $18-$20 DOE.
Key Responsibilities:
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Gather company census data, current benefits information, and any other necessary data for proposal generation
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Ensure that all data in our diverse software systems are accurate and up to date
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Work with insurance carriers to ensure that all quotes are received on time and analyze each quote for errors
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Build out group cases in our benefits administration system Employee Navigator
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Create and distribute enrollment packets to help launch open enrollment
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Process carrier paperwork and compile census data for case submission to carriers
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Help track case progress and provide regular updates to management and leadership teams
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Expect to assist with one-off projects and tasks as assigned
Requirements:
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3-5 years’ experience in a collaborative office role
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Proficient in the Microsoft Office suite and other relevant software
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Strong organizational abilities with meticulous attention to detail
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Excellent verbal and written communication skills
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Ability to pivot and rapidly shift focus on priority tasks as needed
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Willingness to take initiative and drive positive change
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A positive attitude and passion for supporting team success
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Ability to work both independently and collaboratively in a fast-paced environment
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Bachelor’s Degree (preferred)
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Experience with Employee Navigator (preferred)
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Experience with group insurance benefits, payroll systems, and HR compliance (preferred)
To apply, please send a current resume to ashley.franco@lkjordan.com
LK Jordan & Associates is an equal opportunity employer. #LKJSATX