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Group Case Administrator

SAN ANTONIO, TX 78232

Posted: 01/31/2025 Employment Type: Temp To Perm Industry: Supervisor / Management Job Number: 131122

Job Description


LK Jordan is currently seeking an Group Case Administrator for a local insurance agency. This role requires a strong focus on data accuracy, process management, and effective communication. This position plays a crucial supporting role ensuring that our clients seamlessly move through the enrollment process. Schedule is Monday- Friday from 8am-5pm. Pay rate is $18-$20 DOE.

 

Key Responsibilities:

  • Gather company census data, current benefits information, and any other necessary data for proposal generation

  • Ensure that all data in our diverse software systems are accurate and up to date

  • Work with insurance carriers to ensure that all quotes are received on time and analyze each quote for errors

  • Build out group cases in our benefits administration system Employee Navigator

  • Create and distribute enrollment packets to help launch open enrollment

  • Process carrier paperwork and compile census data for case submission to carriers

  • Help track case progress and provide regular updates to management and leadership teams

  • Expect to assist with one-off projects and tasks as assigned

 

Requirements:

  • 3-5 years’ experience in a collaborative office role

  • Proficient in the Microsoft Office suite and other relevant software

  • Strong organizational abilities with meticulous attention to detail

  • Excellent verbal and written communication skills

  • Ability to pivot and rapidly shift focus on priority tasks as needed

  • Willingness to take initiative and drive positive change

  • A positive attitude and passion for supporting team success

  • Ability to work both independently and collaboratively in a fast-paced environment

  • Bachelor’s Degree (preferred)

  • Experience with Employee Navigator (preferred)

  • Experience with group insurance benefits, payroll systems, and HR compliance (preferred)

 

To apply, please send a current resume to ashley.franco@lkjordan.com

 

LK Jordan & Associates is an equal opportunity employer. #LKJSATX
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