Group Case Administrator
1141 N LOOP 1604 E STE 105428 SAN ANTONIO, TX 78232 United States of America
Job Description
LK Jordan is currently seeking an Group Case Administrator for a local insurance agency. This role requires a strong focus on data accuracy, process management, and effective communication. This position plays a crucial supporting role ensuring that our clients seamlessly move through the enrollment process. Schedule is Monday- Friday from 8am-5pm. Pay rate is $18-$20 DOE.
Key Responsibilities:
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Collect company census data, current benefits details, and any other info needed for proposals.
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Make sure all data in our software systems is accurate and current.
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Coordinate with insurance carriers to get quotes on time and check them for any mistakes.
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Set up group cases in our benefits administration system, Employee Navigator.
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Create and send out enrollment packets to kick off open enrollment.
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Handle carrier paperwork and compile data for submitting cases to carriers.
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Track the progress of cases and keep management and leadership in the loop.
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Be ready to help out with other projects and tasks as needed.
Requirements:
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3-5 years of experience in an office role where you worked well with others.
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Comfortable using Microsoft Office and other software.
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Strong organizational skills and great attention to detail.
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Solid communication skills, both spoken and written.
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Flexible and able to switch gears quickly when priorities change.
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Proactive and eager to make things better.
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Positive attitude and a passion for helping the team succeed.
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Able to work well on your own and with others in a fast-paced environment.
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Bachelor’s degree (a plus, but not required).
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Experience with Employee Navigator (a bonus).
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Familiarity with group insurance benefits, payroll systems, and HR compliance (a plus).
To apply, please send a current resume to ashley.franco@lkjordan.com
LK Jordan & Associates is an equal opportunity employer. #LKJSATX