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Field Assessor - Indianapolis

Indianapolis, IN 46214

Posted: 03/07/2023 Employment Type: Direct Hire Industry: LkJordan Job Number: 125077

Job Description

The Field Assessor is responsible for the assistance in managing the business s maintenance division. Strong candidates will come equipped with a full range of knowledge (including but not limited to) general handyman skills, electrical, plumbing, carpentry, dry walling, landscaping, and HVAC. The Property Inspector must be well-versed in vendor and client relations and adhere to strict time schedules. This position will be responsible for timely and complete work to the standards of the Property Management organization.
Application and knowledge of general maintenance work and repairs
Perform and provide exceptional quality work and services
Perform work in a timely manner
Schedule, communicate, and complete Move-Out Assessments
Schedule, communicate, and complete Initial/Re-Inspect Assessments
Schedule, communicate, complete, & invoice Periodic Assessments
Manage operation of company maintenance vehicle and maintenance tools
Maintain the established customer service standards for both Owners and Tenants
Protect and promote the company culture and morale
Promptly respond, pursue, and resolve customer and vendor issues
Explore and develop new business methods and opportunities
Manage work order service request flow ensuring all service requests are properly maintained in company software including notes, documents, updates
Must have excellent technical skills and computer skills, including word processing and spreadsheets
Highly organized
Excellent presentation and negotiation skills
Written and verbal communication skills
Detail conscious
Sense of urgency
Excellent telephone manner and technique
Highly detail-oriented and organized in work
Strong analytical thinking and troubleshooting skills
Excellent communication and interpersonal skills with a customer service focus
Ability to act and operate independently with minimal daily direction from the manager to accomplish objectives
Proficiency with email and Microsoft Office applications
Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results
The Field Assessor is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and instill trust, the Property Inspector is a natural communicator with attention to detail, a sense of urgency, and a professional demeanor.

Minimum of five (5) years experience in maintenance management, or suitable experience in residential property management
Ability to prepare, write, and communicate effectively with clients, vendors, and staff
General maintenance and repair knowledge
Local area knowledge
Two years experience in administrative support
A minimum typing speed of 40 words per minute
Intermediate skills in Microsoft Office
Managing referrals across departments
Knowledge of the Internet and email
- Real Estate License a Plus

To apply please email resume to: rosa.Berry@lkjordan.Com
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