L.K. Jordan & Associates
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Job Description: Escrow Officer (Title Company – Sugar Land, TX)
Position Title: Escrow Officer
Department: Escrow / Closing Operations
Reports To: Escrow Manager / Branch Manager
Location: Sugar Land, Texas
Employment Type: Full-Time
Position Summary
The Escrow Officer is responsible for managing all aspects of the real estate closing process with accuracy, professionalism, and exceptional customer service. This role will work as a strategic partner to the Business Development Representative (BDR) to support client relationships, enhance service delivery, and help grow the branch’s footprint in the Sugar Land and Fort Bend County markets.
The ideal candidate is an experienced escrow professional with strong communication skills, in-depth knowledge of Texas title practices, and a commitment to delivering a smooth, reliable closing experience.
Key Responsibilities
Escrow & Closing Management
Client Relationship & Service Excellence
Collaboration with Business Development Representative
Operational Excellence
Required Qualifications
Preferred Qualifications
Escrow Officer
13310 UNIVERSITY BOULEVARD , SUITE 110 SUGAR LAND, TX 77479 US
Posted: 11/25/2025
2025-11-25
2026-01-08
Employment Type:
Direct Hire
Industry: Financial
Job Number: 132827
Job Description
Job Description: Escrow Officer (Title Company – Sugar Land, TX)
Position Title: Escrow Officer
Department: Escrow / Closing Operations
Reports To: Escrow Manager / Branch Manager
Location: Sugar Land, Texas
Employment Type: Full-Time
Position Summary
The Escrow Officer is responsible for managing all aspects of the real estate closing process with accuracy, professionalism, and exceptional customer service. This role will work as a strategic partner to the Business Development Representative (BDR) to support client relationships, enhance service delivery, and help grow the branch’s footprint in the Sugar Land and Fort Bend County markets.
The ideal candidate is an experienced escrow professional with strong communication skills, in-depth knowledge of Texas title practices, and a commitment to delivering a smooth, reliable closing experience.
Key Responsibilities
Escrow & Closing Management
- Open, process, and close residential and/or commercial escrow files in compliance with Texas title regulations, company policies, and contractual deadlines.
- Prepare settlement statements, closing disclosures, title commitments, and other escrow documents accurately and on time.
- Conduct in-office and mobile closings, ensuring clients understand all documents and feel supported throughout the process.
- Work closely with lenders, real estate agents, attorneys, and clients to gather all required documentation and resolve title issues.
- Review title commitments and collaborate with the title department to clear requirements and resolve curative matters.
Client Relationship & Service Excellence
- Serve as a go-to resource for clients and agents, providing timely updates, proactive communication, and professional guidance.
- Build long-term trust with referral partners through exceptional service and responsiveness.
- Maintain consistent communication with clients, addressing questions, concerns, or changes throughout the closing process.
- Deliver a positive closing experience that reinforces the company’s reputation in the Sugar Land market.
Collaboration with Business Development Representative
- Partner with the BDR to support sales initiatives and deliver outstanding service to targeted clients and referral partners.
- Participate in client visits, meetings, and educational events when appropriate.
- Provide the BDR with insights about client needs, transaction trends, and opportunities for improved service or business growth.
- Help strengthen relationships with real estate offices, lenders, and builders through excellent file execution and follow-through.
Operational Excellence
- Maintain accurate file documentation, comply with audit standards, and follow internal quality-control procedures.
- Manage multiple files efficiently while maintaining attention to detail.
- Ensure all escrow funds are handled according to state regulations and company standards.
- Support a teamwork-focused environment within the branch.
Required Qualifications
- Minimum of 2–5 years of escrow experience in a title company setting (Texas experience strongly preferred).
- Strong working knowledge of the Texas title and escrow process, TRID requirements, and closing procedures.
- Proven ability to manage multiple transactions with accuracy and professionalism.
- Excellent communication, problem-solving, and customer service skills.
- Proficiency with escrow/title software systems (e.g., SoftPro, RamQuest, ResWare, or similar).
- Notary Public Commission (required or willingness to obtain).
Preferred Qualifications
- Strong existing relationships with Sugar Land or Fort Bend County real estate professionals.
- Experience closing both residential and commercial files.
- Ability to influence client satisfaction and support business development efforts.
- Bilingual abilities a plus.
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About SUGAR LAND, TX
Dive into exciting job opportunities in the vibrant community of Sugar Land, Texas! Nestled in the heart of Fort Bend County, Sugar Land offers a perfect blend of urban amenities and small-town charm. This thriving city boasts a booming economy, top-notch schools, and a rich cultural scene with attractions like the Sugar Land Town Square, Smart Financial Centre, and the Fort Bend Children's Discovery Center. Indulge in the diverse culinary scene, catch a performance at the Sugar Land Auditorium, or explore the scenic Cullinan Park. Join us in discovering the endless possibilities for growth and success in Sugar Land. Explore our job listings now and kickstart your career in this enchanting Texan gem!