Enrollment Service Advisor
Job Description
The Enrollment Services Advisor provides customer service to students, faculty, and staff through various means of communication. Offers information regarding university services and information related to admissions, academics, registration procedures, advising services, residency, transcripts, academic programs, and financial aid. Provides training and leadership to other staff and student workers.
Primary Duties:
- Provides customer service to students, faculty, and staff who phone in and email inquiries.
- Advises students and helps in the decision-making process regarding financial aid and admission status to new and current students.
- Prepares documents and correspondence for new students, included but not limited to, acceptance letters, new student information packets.
- Remove student enrollment holds and use critical decision-making skills to ensure students matriculate from acceptance to enrollment.
- Participate in New Student Orientation events and make decisions to assist students in the enrollment process, including, but not limited to removal of enrollment holds, awarding of financial aid, and scholarships.
- Other duties may be assigned.
Minimum Requirements:
- 2 years of related experience
- Prefer Bachelor s degree, but not required with equivalent experience
- Proficiency with word processing, spreadsheets, and database applications
- Strong communication skills
To apply, send resume to sunny.Myers@lkjordan.Com
L.K. Jordan & Associates is an equal opportunity employer.