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Driver Helper

Austin, TX 78736

Posted: 07/08/2019 Industry: Driver Job Number: 98952 Pay Rate: $13.50/hour
Driver Helpers needed in Oak Hill, Texas
$13.50/Hour
Long Term
Monday - Thursday, 7am to 6pm - Full time hours

POSITION SUMMARY:
This position is responsible for riding with and assisting an Electrical Field Technician. Working hours are Monday-Thursday 8am-6: 30pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Map and assist driver with the daily collection route, always mindful of hazards and construction
Document field meter tests
Research and analyze payment history, record interactions and arrangements for each account
Help Technician inspect meters and connections for defects, damage, and unauthorized connections
Accept member payments and follow cash handling procedures
Respond to member billing questions and changes in company policies
Refer escalated member issues to the appropriate person


KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of using computer systems, which may include using hardware and software programs, entering data or processing information
Knowledge of principles and processes for providing customer service
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Ability to anticipate, identify, analyze and resolve conflict and problems
Please email resume to yoany.Torres@lkjordan.Com for consideration.

L.K. Jordan & Associates is an equal opportunity employer
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