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Desktop Analyst

San Antonio, TX 78250

Posted: 06/06/2024 Employment Type: Temp To Perm Industry: Technical Job Number: 129503

Job Description

LK Jordan is currently hiring for a Desktop Analyst that will serve as the primary point of contact for all technical issues within an assigned campus. Pay rate starts at $20- $21 hourly. Schedule is Monday - Friday from 7:30am-4:30pm. Some overtime as needed. The position is expected to start the first week in August.

Essential Functions:

  • Diagnose and resolve nonrecurring issues with application software and operating system; determine root cause of issue down to registry level.

  • Configure, deploy, maintain, troubleshoot and support computers, printers and VoIP phones.

  • Create and document alternative methods of completing tasks while correcting system inconsistencies to improve the department functionality.

  • Maintain inventory of installed software, manage licenses and follow/create policies and procedures for software upgrades.

  • Work with various vendors to ensure contracted work is completed at campuses on time and operational prior to sign off.

  • Ensure computers interconnect seamlessly with the network, including validation of file, email, application and administrative servers.

  • Knowledge of scripting methodology to install desktop applications and environment settings.

  • Install and terminate Ethernet cabling in accordance with industry standards.

  • Collaborate with team members to document technical issues and submit revisions to policies and procedures.

  • Configuring, maintaining, and modifying Windows 10 environment.

  • Build/configure/maintain equipment check-out procedures and manage asset tracking software for the school's one to one initiative.

  • Establish a working relationship with Principals to build and maintain technical budgets as directed by Director of Technology.


  • High school diploma (or recognized equivalent)

  • Minimum (3) three years’ experience diagnosing software, hardware, and network problems preferred

  • Microsoft Certification preferred

  • Experience in an educational environment preferred

  • Must have satisfactory outcome of fingerprinting check prior to starting employment. Non-refundable fee paid by employee.

To apply, please submit a current resume to

LK Jordan & Associates is an equal opportunity employer. #LKJSATX

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