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Customer Service Technical Representative

Austin, TX 78758

Posted: 07/11/2019 Industry: Misc Job Number: 99005 Pay Rate: $15.00/hour
Customer Service Technical Representative - North Central Austin

Expected start date: August 5, 2019 to Mid-November 2019 (with the potential of continuing past November)

Requirements:
- Tech Savvy
- Detailed Oriented
- Positive Attitude
- Flexible with overtime (potential of working Saturdays or after hours to cover inbox)
- Proficient in verbal and written communication
- Punctual
- De-Escalation skills
- Recommended past experience in Customer Service and registration

Shifts to fill:
- 7: 45AM-4: 45PM
- 11: 00AM-8: 00PM
- 11: 00AM-8: 00PM
Training is 2 weeks (1 week dedicated training / 1 week nesting). During training I will need them to work 7: 45AM-4: 45PM

Description of Job:
The CSR will be representing a global research and advisory firm providing information, advice, and tools for businesses in IT, finance, HR, customer service and support, legal and compliance, marketing, sales, and supply chain functions. Responsibilities will include registration for70+ global conferences, booking hotel reservations for the conferences, applying changes to attendees profiles for the conferences, answering any questions regarding the conference and venue and other on the job requests from leadership. They will be provided 2 weeks initial training and tools to complete the interactions. Communication with attendees are in written and verbal form by 3 platforms, Calls, Emails and Web live chat.

Please send your resume to tasha.Glasscock@lkjordan.Com for immediate consideration.

LK Jordan is an Equal Opportunity Employer




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