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Customer Service Representative/ Thousand Oaks

San Antonio, TX 78247

Posted: 10/29/2024 Employment Type: Temp To Perm Industry: Positions Job Number: 130520

Job Description


LK Jordan is currently seeking a Customer Service Representative for a local distributor in North East San Antonio. Schedule is Monday- Friday from 8am-5pm and pay rate is $17. Duties include providing the best service and product assistance possible as well as seeking new customers to service.

 

Responsibilities & Job Duties:

- Provide a full range of customer service by phone, fax, or mail/e-mail. This includes handling of incoming calls and outgoing calls.

- Supporting Account Managers

- Identifying and assessing customers’ needs to achieve the highest level of customer satisfaction.

- Demonstrate a clear understanding of quality expectations for the different clients and projects.

- Ability to learn basic terminology for all the products & services offered.

- Ability to enter orders using a computer and perform other basic office task as needed.

- Be actively involved in problem solving and propose improvements to processes and procedures.

- Provide accurate, valid and complete information by using the right methods/tools.

- Adhere to company policies, procedures and guidelines.

 

Requirements:

- 2 years of proven customer support experience or experience as a client service representative.

- Perform clerical duties with speed and accuracy.

- Communicate verbally in a clear, concise, understandable manner.

- Basic computer skills, including ability to learn business software and online ordering site.

- Ability to multi-task, prioritize, and manage time effectively.

- Completion of a background check and a drug screen.

- Must have reliable transportation and a valid driver's license.

- High school diploma or GED.

 

To apply, please submit a current resume to ashley.franco@lkjordan.com

 

LK Jordan & Associates is an equal opportunity employer. #LKJSATX
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