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Customer Service Representative (Order Processing)

Houston, TX 77053

Posted: 01/28/2026 Employment Type: Temp To Perm Industry: Positions Job Number: 133125 Pay Rate: $19.50 / hour

Job Description


Pay $18.00–$19.50/hr

LK Jordan & Associates is hiring on behalf of our client for a Customer Service Representative in Southwest Houston to support a fast-paced sales and order processing team. This position is ideal for someone who is detail-oriented, customer-focused, and comfortable working with order entry systems, reports, and daily communication with both customers and internal teams.
Key Responsibilities
  • Process incoming customer and sales orders accurately and efficiently
  • Review order reports and correct discrepancies as needed
  • Manually enter orders into the system when required
  • Transfer order files for routing and ensure proper processing
  • Communicate customer product shortages (“outs”) to customers or sales reps
  • Provide required documentation such as COAs and spec sheets when requested
  • Complete daily invoicing and credit memo processing
  • Support credit/collections by answering calls and routing inquiries appropriately
  • Research and respond to customer, sales rep, and affiliate inquiries
  • Provide backup support to Will-Call and other departments as assigned
  • Assist with Sales Representative vacation coverage
  • File documents and maintain organized records
  • Maintain professionalism and provide excellent service to internal and external customers
  • Follow all company policies, procedures, and safety guidelines
  • Perform other duties as needed to support business goals
Qualifications
  • High School Diploma or GED required
  • 1–3 months of customer service, order entry, or related office experience preferred
  • Strong attention to detail and ability to follow written and verbal instructions
  • Comfortable handling multiple tasks in a structured environment
Skills Needed
  • Basic math skills (including counting change when needed)
  • Strong communication skills (written and verbal)
  • Basic computer skills including:
  • Spreadsheet software (Excel)
  • Word processing (Word)
  • 10-key typing
Physical Requirements
  • Ability to stand, walk, and work on-site for an 8-hour shift
  • Ability to lift 5–10 lbs. from floor level up to 6 feet
  • Ability to reach, bend, kneel, crouch, and perform repetitive movements as needed
Work Environment
This position may involve working around moving mechanical parts in a moderate-noise environment. Safety awareness is required at all times.
For Immediate Consideration
Apply today or contact:
Sonia.Orozco@lkjordan.com

LK Jordan & Associates is an Equal Opportunity Employer (EOE).
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