Commercial Collections
Job Description
Pay: $25/hour
Location: San Antonio, TX
Schedule: Full-time, Monday–Friday
Position Overview
A commercial services organization is seeking an experienced Commercial Collections / Accounts Receivable Specialist to manage customer collections and support accounting operations. This role requires hands-on experience working with commercial accounts, contract billing, and project-based invoicing. The position will handle sensitive financial information and requires professionalism, discretion, and strong follow-through.
Experience in construction, mechanical, HVAC, or other project-driven environments is strongly preferred.
Key Responsibilities
Commercial Accounts Receivable & Collections
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Manage collections for commercial customers, including contractors, developers, and business clients
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Monitor AR aging reports and proactively follow up on past-due commercial accounts
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Conduct collection calls and email outreach while maintaining positive customer relationships
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Research and resolve billing disputes related to contracts, retainage, change orders, or project billing
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Document collection activity and maintain accurate customer records
Billing & Accounting Support
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Assist with customer invoicing and ensure accuracy of charges and supporting documentation
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Work closely with project managers and accounting staff to resolve payment delays
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Support accounts payable functions as needed, including invoice review and coding
Additional Responsibilities
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Assist with payroll support as needed, including exposure to certified payroll
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Maintain accurate and confidential financial records
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Support month-end close and general accounting activities
Qualifications
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2+ years of commercial collections and accounts receivable experience
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Background in construction, mechanical, HVAC, or project-based billing environments
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Strong understanding of AR aging, lien waivers, retainage, and payment terms
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Professional and confident communication style for collections conversations
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Proficiency with accounting systems and Microsoft Excel
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High attention to detail and discretion with confidential information