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Collections Specialist

San Antonio, TX 78229

Posted: 08/19/2019 Industry: Accounting Job Number: 99545 Pay Rate: $21.64/hour
L.K. Jordan & Associates has an immediate opening for a Collections Specialist in San Antonio, TX. On a daily basis the Collections Specialist will be responsible for but not limited to the following job duties: Business to Business Collections, Partner with sub-contractors, communicate with clients with a sense of urgency in order to collect on past due accounts. Execute daily processes and controls accurately and in a timely manner; ensuring compliance with Company policies. Operate with a high degree of accuracy and demonstrate the ability to consistently meet deadlines. Experienced in the service industry or related industry. Possess and demonstrate exceptional customer service/communication skills. If you have 4+ years as a collections specialist this project is for you! Starting pay is $19.00 - $21.50 per hour.
Primary Responsibilities:
  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented accounting department
  • Responsible for monitoring and maintaining assigned accounts - Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
  • Accountable for reducing delinquency for assigned accounts
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with clients and sales
  • Weekly and monthly reporting to direct supervisor
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Qualifications:
  • Minimum of 3-5 years High Volume corporate Collections experience
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a PLUS
  • Experience with Microsoft Dynamics is a plus
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to survey and make decisions regarding customer accounts
  • Experience with Microsoft Excel
  • AA or BS/BA in Accounting preferred
For Immediate consideration, please email your resume to sunny.Myers@lkjordan.Com .
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