Case Management Specialist
San Antonio, TX 78204
Essential Duties and Responsibilities:
Meet with residents to assess their physical, social and economic conditions, to develop Service Plans, Training & Service Plans, as well as Contracts of Participation and identify resources that will assist the residents in improving their life. Monitors plans to track resident progress towards meeting goals.
Meet with community agencies to identify resources and or partnerships that will be essential in assisting residents needs and barriers outlined in the agency s Moving-to-Work (MTW) Plan.
Assure residents are made aware of all services, (MTW) activities and other pertinent information by creating newsletters, informational meetings, and door-to-door contact.
Organizes special activities groups, such as arts and crafts, exercise classes, tours, and dances to provide recreational activities.
Arrange transportation as needed for residents to attend various functions.
Collects and compiles information in order to generate various statistical and narrative reports which will follow a standard format.
Coordinate various meetings, which provide residents with important information on safety, general health, insurance and other important issues.
Maintain a working knowledge of Housing Authority policy and procedures to assure residents have a clear understanding of changes that may affect their residency.
Perform clerical and data entry duties required to support the activities of the position. Maintain accurate information for input in software used to track participant progress and status as well as documentation in tenant files.
May drive a passenger van to transport residents and /or helps obtain transportation for residents when necessary, such as VIA, Handi-Lift and the like.
Other duties assigned.
Education and Experience:
Associate s Degree in Social Services or related field from an accredited college or university.
Successful completion of a criminal history background check, education and work history verification and drug screening test.
Bachelor's Degree in Social Services or related field from four-year College or university.
Two (2) years of case management experience in social services.
Ability to speak, write and read in Spanish is a plus.
License and Certifications:
Family Self-Sufficiency Certification or National Certification offered by NAHRO or Nan McKay preferred.
Class C driver s license at the time of placement and be insurable by the Housing Authority s liability and fleet insurance carrier.
Must have the ability to earn certifications as required by assigned tasks.