Business to Business Customer Service
Austin, TX 78754
Temp to Hire
Monday through Friday
8: 00 am to 5: 00 pm
Pay: $16.00 + per hour DOE
Semiconductor group is searching for a Customer Service Representative in Austin, TX to respond to customer inquiries and complaints; provide product, pricing and delivery information, and act as liaison between customer and internal departments.
Key Responsibilities include:
Responds to telephone, mail or fax requests for new orders or changes in service; provides product, pricing and delivery information; inputs customer orders/changes.
Inputs and maintains customer order information (e.G., purchase orders, sales orders, quotes, invoices, service orders, work orders, etc.); prints reports.
Performs system inquiries regarding sales order and shipping status; provides basic instruction to other staff regarding dissemination of status information.
Generates appropriate sales order and shipping documents, corrects billing discrepancies; resolves incorrect term and condition issues with customers.
Skills and Knowledge:
Minimum of two years business to business (manufacturing environment preferred) customer experience.
SAP or other ERP experience preferred.
Basic math knowledge; ability to organize and prioritize workload.
Good interpersonal, oral and written communication skills; good PC skills.
For Immediate Consideration please send resume to tasha.Glasscock@lkjordan.Com
LK Jordan & Associates is an Equal Opportunity Employer