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Business to Business Customer Service

Austin, TX 78754

Posted: 10/03/2019 Industry: Misc Job Number: 100149 Pay Rate: $16.44/hour
Business to Business Customer Service
Temp to Hire

Monday through Friday
8: 00 am to 5: 00 pm

Pay: $16.00 + per hour DOE

Semiconductor group is searching for a Customer Service Representative in Austin, TX to respond to customer inquiries and complaints; provide product, pricing and delivery information, and act as liaison between customer and internal departments.

Key Responsibilities include:
Responds to telephone, mail or fax requests for new orders or changes in service; provides product, pricing and delivery information; inputs customer orders/changes.
Inputs and maintains customer order information (e.G., purchase orders, sales orders, quotes, invoices, service orders, work orders, etc.); prints reports.
Performs system inquiries regarding sales order and shipping status; provides basic instruction to other staff regarding dissemination of status information.
Generates appropriate sales order and shipping documents, corrects billing discrepancies; resolves incorrect term and condition issues with customers.

Skills and Knowledge:
Minimum of two years business to business (manufacturing environment preferred) customer experience.
SAP or other ERP experience preferred.
Basic math knowledge; ability to organize and prioritize workload.
Good interpersonal, oral and written communication skills; good PC skills.

For Immediate Consideration please send resume to tasha.Glasscock@lkjordan.Com

LK Jordan & Associates is an Equal Opportunity Employer
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