Bilingual Service Representative
10100 Richmond Ave. Houston, TX 77042 United States of America
Job Description
Bilingual Service Representative Westchase area Mon - Fri 8am -5pm every other Saturday 8:45am-1:15pm $35k a year
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Partial Summary
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Service focused individual to accommodate member needs in the Call Center regarding account services and loan applications.
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Assists members with online banking issues and responds to email requests.
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Cross sells products and services.
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Perform research on accounts.
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Demonstrates a positive, friendly and professional demeanor at all times.
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Requires critical thinking and effective communication skills, and the ability to resolve member issues.
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Call Center and/or extensive customer service experience required.
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Previous financial institution experience preferred.
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Must be proficient in a Windows based environment.
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Bilingual Spanish required.
Please email resume to nancy.mezomo@lkjordan.com
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