Banking Operations Clerk
7215 Culebra Rd San Antonio, TX 78251 United States of America
Job Description
Banking Operations Clerk needed in West San Antonio. This is a full-time opportunity starting at $16.00 - $17.00 hourly DOE. Primary responsibilities of the Operations Clerk are to support the organization via communication activities, providing excellent member service, responding to credit union product/service questions and other daily support needs.
Primary:
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Screens and directs incoming phone calls to appropriate personnel/department.
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Greets members and queries to determine proper guidance or assistance needed.
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Supports front desk coverage during daily lunch periods and operational gaps.
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Responds to member inquires and requests regarding account activities, histories, or functionalities.
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Assists members with account logins for Online Banking, Card Valet, and Mobile Banking apps.
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Coordinates and assists other departments associated with and/or related to member folders.
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Ability to accurately complete any necessary member file maintenance or changes to an account, as needed/required.
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Runs errands and makes deliveries around the office or to external parties.
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Cross-sell all credit union products, services and promote a positive and friendly work environment.
Minimum Requirements:
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HS Diploma or GED
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Minimum of 1 year of related experience (Ideally in banking)
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Good verbal and written communication skills
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Proficient with basic MS Office Suite
To apply, send resume to sunny.myers@lkjordan.com.
L.K. Jordan & Associates is an equal opportunity employer.