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Banking Operations Clerk

San Antonio, TX 78251

Posted: 06/18/2024 Employment Type: Temp To Perm Industry: Clerical Job Number: 129572

Job Description


Banking Operations Clerk needed in West San Antonio. This is a full-time opportunity starting at $16.00 - $17.00 hourly DOE. Primary responsibilities of the Operations Clerk are to support the organization via communication activities, providing excellent member service, responding to credit union product/service questions and other daily support needs.

 

Primary:

 

  • Screens and directs incoming phone calls to appropriate personnel/department.

  • Greets members and queries to determine proper guidance or assistance needed.

  • Supports front desk coverage during daily lunch periods and operational gaps.

  • Responds to member inquires and requests regarding account activities, histories, or functionalities.

  • Assists members with account logins for Online Banking, Card Valet, and Mobile Banking apps.

  • Coordinates and assists other departments associated with and/or related to member folders.

  • Ability to accurately complete any necessary member file maintenance or changes to an account, as needed/required.

  • Runs errands and makes deliveries around the office or to external parties.

  • Cross-sell all credit union products, services and promote a positive and friendly work environment.

 

Minimum Requirements:

 

  • HS Diploma or GED

  • Minimum of 1 year of related experience (Ideally in banking)

  • Good verbal and written communication skills

  • Proficient with basic MS Office Suite


To apply, send resume to sunny.myers@lkjordan.com.

 

L.K. Jordan & Associates is an equal opportunity employer.

 

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