Billing Specialist
Job Description
We are seeking a detail-oriented and reliable Billing Specialist to manage the billing process for storage services, ensuring accurate invoicing, resolving billing issues, and providing excellent customer service. This role requires strong attention to detail and the ability to thrive in a fast-paced environment. Prior experience in billing within the storage industry is preferred. This is a full-time position. Pay is $20.00 - $25.00 per hour, based on experience.
Primary Responsibilities:
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Generate accurate and timely invoices for storage services, including rent, late fees, and other charges.
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Reconcile customer accounts to ensure all charges are properly reflected and resolve discrepancies.
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Respond to billing inquiries and provide clear explanations regarding invoices, fees, and charges.
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Process payments and update customer accounts accordingly.
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Monitor overdue accounts and collaborate with the collections team to follow up on past-due balances.
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Maintain accurate records of transactions and billing data within the company’s systems.
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Prepare and submit periodic billing reports, highlighting key revenue and payment trends.
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Ensure billing practices comply with industry standards and legal requirements.
Minimum Requirements:
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Minimum of 2 years of experience in billing or accounting, preferably in storage, rental, or property management.
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Proficiency in billing software, spreadsheets, and accounting systems; experience with QuickBooks and Asset Tiger is a plus.
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Strong attention to detail and ability to resolve data errors efficiently.
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Excellent written and verbal communication skills with a customer service-oriented approach.
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Strong organizational and time-management skills to manage multiple tasks and meet deadlines.
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Ability to identify problems and implement solutions quickly and effectively.
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High school diploma or equivalent; an associate’s or bachelor’s degree in accounting, finance, or a related field is a plus.
To apply, send your resume to sunny.myers@lkjordan.com.
L.K. Jordan & Associates is an equal opportunity employer.
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