Scheduler
Job Description
Shift Monday Friday 8AM 5PM
Duration Temp to hire
DUTIES:
Responsible for ensuring that client care schedules are up to date and filled in order to ensure that clients are receiving the highest level of support services and continuity of care.
Answering phones
Schedule caregivers with clients and communicate to all parties
Client and caregiver documentation in scheduling software
Responds to questions regarding client and caregiver schedules
Confirm and update caregiver availability including vacation, sick time and holidays
Document skills and attributes of caregivers to ensure strong matching to clients
Update the office team on scheduling issues and HR recruitment needs
Perform other functions as deemed appropriate by the management team
Maintain computer schedules and ensure timely data entry for clients and caregivers
Maintain confidentiality of all information pertaining to employees and clients
REQUIRED SKILLS AND EXPERIENCE:
Scheduling and Computer-use experience required
Home care and administrative work experience preferred
Strong customer service skills
Ability to work well with deadlines and a sense of urgency
Positive, friendly attitude and ability to work well in a close, team environment
L.K. Jordan and Associates is an equal opportunity employer.
If you would like to apply to this role, please reach out to malak.Abuomar@lkjordan.Com